Frequently Asked Questions (FAQs)

The delivery time is 3-5 days for Domestic Shipment and 7-12 days for International shipment.

We procure our products directly from the manufacturers. All the products supplied by us meet the International standards in terms of quality and packaging.

We provide all the popular and high repute brands of International Standards. Our stringent “Brand Selection Process” ensures best quality product everytime without fail. Our Prompt Customer Support and Privacy Assured Policy makes us the best choice in the market.

We use secure communication protocol between you and us .We follow strict data privacy practices and do not share any data with third party.

Reach us at [email protected]. Currently we provide support in English language.

It will depend on the Brand/Warehouse that you have chosen to order. If you order from multiple warehouse it may incur separate shipping charge for each parcel. Hence, we recommend to select products from same Brand/Warehouse while ordering to avoid multiple shipping charges.

Yes. But if you are unavailable, then you can collect the parcel from your local post office.

We use national postal service to deliver your order.

Sure. But for collection from post office you’d need to show your personal ID.

We ship everywhere in the world wherever drug importation is allowed.

Within 1-5 working days (depend on the warehouse that you have chosen) from the date of reflection of payment in our system.

Yes, as soon as we receive your payment we send you an email with the Tracking Number within 1-5 working days (depend on the warehouse that you have chosen) through which you can track the location of your order.

We assure all our deliveries in 7-12 business days (except during situations like Covid-19), but in some cases the order may get stuck in customs and cause delay.We request you to be patient in these cases.

No, we do not  offer expedite shipping but we have seen our orders being delivered before time. So you can expect early deliveries.

We constantly track the order from our end. If anything like this happens, we reship the order immediately as per our Reship Insurance Policies.

NO. The parcel is discreetly packed for complete privacy. The double layering of opaque packing material disables the visibility of the contents inside completely.

Yes, but the order delivery requires signature upon delivery.

Yes, you can do that but there has to be an actual person receiving the order on your behalf at the mentioned address . We do not support this practice as it would be difficult for you to collect the parcel from the local post as they ask your personal ID before releasing it to you.

Payment Related Questions

We currently accept Bitcoin, Western Union & MoneyGram, Zelle and Wire Transfer. You can easily & safely buy bitcoin using Visa, MasterCard or PayPal – see this website for more information.

(Paybis is a 3rd Party service & we are not affiliated to them)

Yes,We provide refund as per the policy in the form of Store Credit which can be used to place new order.

Just apply the coupon code while checkout and you are good to go !

We do not need this in particular but in case of any issue with your order, the local post might may reach you through phone number.

We do accept Wire Transfer and do not accept PayPal as they don’t support the business.

We suggest you to check your local country laws before ordering from us.

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